When she finally bumps into him however, he fails to recognize her. Heartbroken, Cinderella tears at the loss of her love. Jaq and Gus arrive to expose Lady Tremaine's villainy. Upon finding out that Lady Tremaine used the wand to wipe Charming's memory of Cinderella and make him believe Anastasia was the one he danced with, Cinderella forgets her sorrows and jumps into action. At Lady Tremaine's room, Jaq and Gus sneak in to grab the wand. They are almost exposed by Lucifer until Cinderella enters disguised as a maid. Lady Tremaine discovers her anyway and a chase follows. Jaq and Gus hand the wand to Cinderella but before she could flip the spell, the guards arrest her. Lady Tremaine regains the wand and orders the guards to send Cinderella to the next ship leaving the kingdom to have her banished.
Jaq, Gus, and the bluebirds meet up with Charming. He finds his memory again and begins to remember Cinderella. He rushes off on his horse to rescue her before the ship sets sail. He is too late, but manages to find himself on board. The couple reunite and heads back to the palace. There, the King orders the Grand Duke and the guards to search the castle for the stepfamily to have them arrested. As Cinderella is preparing for her wedding which is to occur that night, Lady Tremaine and Lucifer appear out of the shadows. Tremaine transforms Anastasia into a beautiful and exact copy of Cinderella and plans to have her marry Charming in her place. Tremaine then sends Cinderella, Jaq, and Gus to be killed by a human Lucifer.